Privacy Policy

Who we are

Solar Panels Inverness is part of Scottish Energy Efficiency, a renewable energy consultancy based at Unit 3 Prospect III, Prospect Business Centre, Dundee DD2 1TY. We are an advisory and introducer service. We do not carry out installations ourselves. Installations are delivered by our installation partner, Home Heating Services (Scotland) Ltd.

Information we collect

When you submit an enquiry, we collect: name, contact details (phone, email, postcode), property details, and your renewable energy requirements. We also collect technical information automatically (IP address, browser type, pages viewed) via cookies and analytics where you have given consent.

How we use your information

With your consent, we use your information to match you with our installation partner, pass your enquiry to them for quoting, send follow-up communications, and improve our service.

Lawful basis under UK GDPR

Article 6(1)(a) consent and Article 6(1)(f) legitimate interest.

Who we share your data with

Our installation partner (Home Heating Services (Scotland) Ltd); Google (Google Tag Manager and Google Analytics where consented); Zapier Inc. (USA) for automated data routing. Transfers outside the UK are covered by Standard Contractual Clauses.

How long we keep your data

Enquiry data: 24 months from last contact. Analytics: 26 months.

Your rights under UK GDPR

Access, rectify, erase, restrict, port, object, or complain to the ICO at ico.org.uk.

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